Founded in 1993 in Vancouver, Esquires Coffee Houses has grown into a thriving brand with a presence in New Zealand, Fiji, Ireland and North America. Since the first New Zealand store opened in May 2002, Esquires Coffee Houses has become the fastest growing coffee house franchise in New Zealand, with currently more than 40 stores situated throughout New Zealand.

Esquires Coffee Houses is now a proud member of the Retail Food Group family, - joining other iconic brands – Donut King, Brumby’s Bakery, Brumby’s GO!, Michel’s Patisserie and bb’s cafe franchise systems - throughout Australia, New Zealand and internationally.

Esquires provides the proven systems to successfully open and run your own gourmet coffee house. Our winning formula ensures you have the tools, suppliers and style required to be successful in this competitive industry. You too can benefit from the wealth of experience and expertise that Australia's largest multi food franchise group (RFG), can bring to your new venture.

As an Esquires franchisee you have the freedom and independence of running your own business without being alone.

Great coffee is what we do; every cup must conform to the most exacting standards. But our promise doesn’t end there. We serve great coffee to our customers with the aim of then being able to assist worthy charities and community groups to raise much-needed funds. We do this in every country, city, town and district that has an Esquires store.

We also provide a range of sweet treats, hot and cold savoury items, sandwiches, wraps and gourmet breads to compliment our fabulous hot and cold beverage range.

The essence of our coffee is our 100% Fairtrade Organic arabica custom-blended and custom-roasted coffee beans, made to perfection and served to the highest possible standards. Our three signature house blends will satisfy the most discerning of coffee connoisseurs, our service levels set us apart and you can count on that commitment to quality, visit after visit.

Since becoming part of Retail Food Group (RFG) in December 2010, Esquires Coffee Houses is resourced for continued growth within New Zealand and Australia. There is a strong focus on marketing and brand direction together with the continued enhancement of product quality and introduction of new products to the range. With Esquires Coffee Houses prominent brand, successful franchise system and innovative distribution model as key strengths, the business is positioned well for significant growth over coming years. 

Esquires Coffee Houses Support System

Here at Esquires Coffee Houses we have the resources to support you. Our objective is to build sales in existing stores by focusing on building brand awareness.

Esquires Coffee Houses People.

Our company is structured to support franchisees, both existing and prospective. Esquires operates a very highly skilled team who work with each franchisee or territory licensee to assist with all aspects of project management, leasing assistance, design, fit out, supply and logistics, training, store opening and ongoing support.

Esquires Coffee Houses Service.

Esquires prides itself on its customer service. Our service levels set us apart and you can count on that commitment to quality, visit after visit.

Esquires Coffee Houses Culture.

We are a vibrant retailer providing gourmet and specialty coffee from around the world. We believe our coffee houses challenge the borders of traditional coffee culture. Becoming part of the Esquires team is like joining a large and colourful family. Esquires enjoy a hard-working, yet friendly and relaxed style of culture. Regular meetings with franchisees are times to enjoy as well as being a time to explore ideas and provide feedback to the franchisor. Established franchisees welcome the opportunity to help those new to the Esquires system.

Esquires Coffee Houses supports our local community.

At Esquires we think it’s important to support the local communities who support us. We actively support each community that we are part of and are passionate about creating partnerships between our businesses and the local communities.
That’s why we’ve made the FairShare™ card available to share with our customers as well as local community organisations, creating a simple yet effective method of donating 2.5% of purchases to your chosen group.

Esquires Coffee Houses Training.

Esquires philosophy is that successful businesses are built on a foundation of well-trained operational and management staff.

Initial training is provided in preparation and retail operations. Topics include employee recruitment, sales techniques, stock control, financial management and most importantly, the finer points of maintaining good customer relations that are essential in securing repeat business. Modules cover food preparation techniques, customer service, stock and cost control, purchasing and local store marketing.

Esquires offers you a choice of business models.

Esquires Coffee Houses offers 3 business models to ensure an appropriate design is established to suit the location:

Full format Esquires Coffee House

Esquires Kiosk

Esquires Transportable Coffee Cart

Testimonial

We chose a café business because we felt that would really suit our strengths in customer service and organisation, then a franchise because they could provide the expertise we lacked. Then I interviewed a few franchisors and Esquires stood out. The team there understand that franchisees are in business to make money too. They have a deep understanding of the intricacies of the business themselves as they spent years perfecting the system before opening the franchise up. All that gave us confidence that we would make it work – and we have.’

Gary and Michelle Macilwee

Esquires Coffee Houses

Tauranga Bayfair Mall

Esquires’ Customer Service and First Year Excellence awards 2008

Esquires Franchise of the Year 2009.

contact

If you are interested in learning more about a franchise opportunity within Australia and New Zealand, please call the RFG & Esquires Coffee Houses Franchise Recruitment number for further information.

Free call NZ 0800 843 452
Free call Australia 1800 067 619